Privacy Policy

Introduction

At Stories of You, we understand that your personal stories are among your most precious possessions. This Privacy Policy explains how we collect, use, protect, and share information when you use our voice recording and story preservation service.

We are committed to protecting your privacy and ensuring that your family stories remain secure and under your control.

Information We Collect

Information You Provide Directly

• Account Information: Name, email address, and any profile information you choose to provide
• Voice Recordings: Audio recordings of your stories and memories
• Photos and Media: Any images or additional media you upload alongside your stories
• Story Metadata: Prompts you select, recording dates, and any notes or descriptions you add
• Payment Information: Billing details when you purchase a subscription (processed securely through our payment partners)

Information We Collect Automatically

• Usage Data: How you interact with our service, including features used and time spent
• Device Information: Browser type, operating system, and device identifiers
• Technical Data: IP address, location data (if permitted), and connection information

How We Use Your Information

We use your information to:

• Provide Our Service: Store, process, and deliver your recorded stories
• Improve Quality: Transcribe audio recordings to enhance accessibility and searchability
• Account Management: Create and maintain your account, process payments, and provide customer support
• Communication: Send you important updates about your stories, account, and service improvements
• Security: Protect against fraud, abuse, and unauthorized access
• Legal Compliance: Comply with applicable laws and regulations

How We Protect Your Information

Sharing and Disclosure

We never sell your personal information or recordings.

We may share limited information only in these circumstances:

• With Your Consent: When you explicitly choose to share stories with family members or others
• Service Providers: Trusted third-party services that help us operate (cloud storage, transcription, payment processing) under strict data protection agreements
• Legal Requirements: When required by law, court order, or to protect rights and safety
• Business Transfers: In the unlikely event of a merger or acquisition, with continued privacy protection guarantees

Your Rights and Choices

Data Retention

• Active Accounts: We retain your recordings and data as long as your account is active
• Account Deletion: When you delete your account, all recordings and personal data are permanently deleted within 30 days
• Legal Obligations: Some data may be retained longer if required by law or for legitimate business purposes (like fraud prevention)
• Backup Systems: Data in backup systems is deleted within 90 days of account deletion

International Data Transfers

Your data is primarily stored and processed in the United States. If you are located outside the US, your information may be transferred to and processed in the US, where privacy laws may differ from your country. We ensure appropriate safeguards are in place for any international transfers.

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete it immediately.

For children between 13-17, parental consent is required before creating an account.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email and by posting the updated policy on our website. Your continued use of our service after such changes constitutes acceptance of the updated policy.

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